'Windows Media Licenses (WMDRM) are corrupt' error
1. Rename the DRM folder
2. Update your Windows Components. (tinyurl.com/396g3b) New indivit for WMP11
3.Install Patch files for WMP 11 Runtime ( tinyurl.com/2alytm ) and then WMPSDK ( snipurl.com/wmpsdk )
4 . .If still not fixed Uninstall WMP11 , then reinstall Windows Media Player 11.
'Could not get the DRM info, cannot log in' error when starting Rhapsody
1.Close Rhapsody and Reopen
2. Configure your firewall to allow Rhapsody Internet access and disable any privacy
Services.
3. Delete the mcs.rma and basi3260.dll files
Ref KB : 5645
Link : http://tinyurl.com/2gnbg8
DRM component was not successfully installed
- Ensure that your system date and time are correct.
- Rename DRM , Upgrade DRM ( Link : tinyurl.com/396g3b)
- Change firewall, security, and privacy software to allow Rhapsody to function through them.
Ref KB : 4878
Link : http://tinyurl.com/yrapjq
Do the Rhapsody 2.1 streams use Digital Rights Management (DRM)?
Rhapsody 2.1 is a streaming music service does not use any DRM.
KB No : 30
Link : http://tinyurl.com/2cut6t
How do I fix an error with the words "authorize," "license," "DRM," or "rights" in it?
Authorize and DRM
1. Click My Account in Rhap4.0 and click Deauthorize and ReAuthorize and once agin Click My account and make a Double Check if your Rhapsody says Deauthorize computer it seems you have successfully Authorized .
(If it says Authorize once again perfororm Step2. )
- Trouble Shoot Helix Componets ( Link : http://tinyurl.com/2te7uq )
- Upgrade DRM components. ( Link : http://tinyurl.com/396g3b )
Licence Tracks
- Click my Account and Click Update Track Licence
- Run DB client
KB No : 6204
Link : http://tinyurl.com/yw8sv8
Manually updating the Helix DRM
Real's Helix DRM technology that provides copyright protection for music purchased online.
Link : http://tinyurl.com/6ymca
KB no: 5834
Link : http://tinyurl.com/2g4wuo
How do I rename the Windows DRM folder?
- Goto My computer – local Disk c: drive – Documents and Settings – All users – DRM
- ( DRM folder will be normally secured and hidden so click Tools - folder Options – View- Check show hidden files and folders , uncheck hide Extensions for Known file types , Uncheck Hide protected operating system files (Recommended).
- Rename DRM and Upgrade DRM ( Link : tinyurl.com/396g3b )
KB No: 5633
Link : http://tinyurl.com/29mdbj
Rhapsody detected a problem with some Windows Media DRM components on your computer.
1. Rename and upgrade DRM
2. if Upgrade button is grade out try to activate Active X control displayed in top if not –
open internet explorer – tools – internet options – security – enable Active X controls
and try to Upgrade if still Upgrade button is not highlighted install Realplayer10.5
- Uninstall and Reinstall Windows Media Player
KB no: 6315
Link : http://tinyurl.com/yqj8uo
Rhapsody installation freezes at 99%
- Reset your Internet Explorer settings , Set Internet Explorer to automatically detect settings and configure your firewall to allow Rhapsody
Internet access .
- Rename and Upgrade DRM Link : http://tinyurl.com/396g3b
- Install patch files Runtime ( tinyurl.com/2alytm ) and WMSDK ( snipurl.com/wmpsdk )
- Update Windows Media Player 10 to Windows media player 11 (Link : http://tinyurl.com/5det9 )
KB No: 5625
Link : http://tinyurl.com/3xgrvv
My playlists disappeared. How do I get them back?
What if my playlists or entire library are missing from Rhapsody 4?
How do I resynchronize my Rhapsody library with the server?
- Run DB client ( goto My computer - c:- Program files - Rhapsody and select DB client - click ok ) then try to open Rhapsody
- Reimport Tracks ( Click my File in Rhapsody select Import or Add racks to my library , reimport all tracks )
KB No: 4438 , 6670 ,5971
Link : http://tinyurl.com/286khn , http://tinyurl.com/yus4rz , http://tinyurl.com/2d8vyl
Why do I get 'An error occurred while updating your library' when I try to sign into Rhapsody?
1. Run DB client or Rename Rhapsody and Rhapsody SDK files
- Reimport Tracks ( Click my File in Rhapsody select Import or Add racks to my library , reimport all tracks )
3. resetting your Internet Explorer privacy / security settings for Rhapsody.
4. Rename DRM forlder and update windows components
KB No: 6711
Link : http://tinyurl.com/2alagh