NFL Issues
To reset your password, go to the
reset password Web page. or
tinyurl.com/2tqbqo
KB No :1717
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How do I find and sign in to listen to the NFL Field Pass broadcasts?
To start listening to games with your
NFL Field Pass account, your computer needs to meet the
Field Pass system requirements.
To listen to the
NFL Field Pass broadcasts:
- Go to www.nfl.com/fieldpass
- inside that on the right hand side you can find " Current user click here " in green bar click on that
- new page opens you can find " pre season , Regular and post season game " - select the game by clicking drop down on GOTO - you can find visiting team Real and home team Real
- It will ask to sign in - type email and password - Real player opens and play game
The broadcast of the game you want to watch will open in the media player program that you selected.
To access
NFL Field Pass from the
NFL.com homepage,
go to the bottom of the page and under
NFL ON THE GO, find the Field Pass link.
Still having trouble? Click here for troubleshooting ideas. You can also
e-mail us or call the
NFL Field Pass toll-free number: 1-866-212-1346.
KB No : 5315
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"Cannot connect to server" or "outdated link" error? or Service Unavailable
Check RealPlayer's online status setting
In RealPlayer - Tools menu - Category pane- click Connection - Click the Assume I am online option -Click OK.
Increase the time-out settings, and try playing the clip again.
In RealPlayer - Tools menu - click Preference
- Connection - on the Right hand side Under Network Time-out increase the time-out settings by 100 seconds and server by 100 seconds - Click OK- Try to play the clip again.
Manually Disable Proxy
In RealPlayer - Tools menu - click Preference
- Connection - on the Right hand side - you can find Media browser proxy settings next to that click Change settings - Select Lan settings on Internet properties inside that select "Automatically detect settings " and click ok twice and select Change settings under Streaming settings - select NO PROXY for both RTSP and PNA same for HTTP and click ok
Manually configure RealPlayer to use HTTP only.
1. In RealPlayer, click Tools menu - choose Preferences-Under Connection - click Network Transports -Make a check mark on Manually configure connection settings check box - select RTSP settings - Uncheck first three boxes and make sure Attempt to use HTTP for all content check box is selected - Click the PNA Settings button - Uncheck first three boxes - and make sure the Attempt to use HTTP for all content check box is selected - Click OK twice to save your changes, then try to connect again.
Configure your personal firewall or security software to allow RealPlayer access to the Internet. OR Disable Firewall
KB No: 3082
Link :
http://tinyurl.com/23dded
