Knowledge Base Search our library of support articles. Your answer may be closer than you think.

Real Community Ask questions of other customers in our forums. Discuss, debate, find answers!

This Web Site is only for Real Network Technical Support agents please don't give this URL to Customer's

Call Center Hours: Monday - Friday 6:00am - 6:00pm PST Saturday - Sunday 7:30am - 5:00pm PST

Chat Center Hours: Monday - Friday 6:00am - 2:00am PST Saturday - Sunday 7:00am - 2:00am PST

If you are unable to pull customer rocords guide customer to click on this url link : tinyurl.com/29eooj
Tips : if customer find difficulties in typing in internet explorer guide cust to ( click START - RUN and type iexplore tinyurl.com/29eooj you will get My Account page tell cust to type "user name and password you wil get Account Number )